Six sigma is the structured application of tools and techniques applied on project basis to achieve sustained strategic results.
DMAIC six sigma approach
The six sigma approach for projects is DMAIC (define, measure, analyze, improve and control). These steps are the most common six sigma approach to project work. Some organizations omit the D in DMAIC because it is really management work. With the D dropped from DMAIC the Black Belt is charged with MAIC only in that six sigma approach. People believe define is too important be left out and sometimes quality management does not do an adequate job of defining a project. Six sigma should approach the full DMAIC.
Benefits of Six Sigma
There are numerous benefits of six sigma as a way to address issues and problems. Among the benefits of six sigma is the decrease in defects that are allowed to reach the customer. You can get some sense of the benefits of six sigma by reviewing some six sigma projects. Other benefits of six sigma include:
o Focus on customers.
o Improved customer loyalty.
o Reduced cycle time.
o Less waste.
o Data based decisions.
o Time management.
o Sustained gains and improvements.
o Systematic problem solving.
o Employee motivation.
o Data analysis before decision making.
o Faster to market.
o Team building.
o Improved customer relations.
o Assure strategic planning.
o Reductions of incidents.
o Measure value according to the customer.
o Better safety performance.
o Understanding of processes.
o Effective supply chain management.
o Design and redesign products/services.
o Knowledge of competition, competitors.
o Develop leadership skills.
o Breakdown barriers between departments and functions.
o Management training.
o Improve presentation skills.
o Integration of products, services and distribution.
o Use of standard operating procedures.
o Better decision making.
o Improving project management skills.
o Sustained improvements.
o Alignment with strategy vision, and values.
o Increased margins.
o Greater market share.
o Supervisor training.
o Lower costs to provide goods and services.
o Fewer customer complaints.
Read my another post about ISO services here.